Guest Relations Executive (Russian Speaking)

The Fullerton Hotel Singapore

The Fullerton Singapore is a luxury hotel with 400 rooms and suites. Transformed from the Fullerton Building built in 1928, and once home to the General Post Office, its rich heritage, neo-classical architecture and strategic location make it an inspiration to all. Our aim is to be globally recognised as an inspiring luxury hospitality brand. We are looking for dedicated people to be part of our success. If you have what it takes to excel in our winning team, we invite you to join us. Guest Relations Executive (Russian Speaking) Central (Singapore) Responsibilities: To manage, supervise and coordinate the daily operation of the front desk and ensure that all reception and cashiering procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction. Lobby presence will be a key feature. Main duties include the greeting and escorting of all guests patronizing our hotel, especially guests of Russian nationality. To assist in the translation/interpretation in guest’s situation where proficiency of the Russian language is required. Responsibilities will include dealing with all VIP & Regular Guests to the hotel. To anticipate guests’ needs and requests ensuring that their stay at the hotel is a memorable and magical one. Complete Guest history database to recognise repeat guests’ on future visits. Dealing with requests, queries and questions in a fast and prompt manner Requirements: Conversant in the Russian language - both verbal and written, with ability to translate into English Good interpersonal skills Excellent listening skills Strong attention to detail Interested applicants, please write in or email detailed resume with current and expected salary and a recent photograph to: The Human Resource Manager The Fullerton Singapore 1 Fullerton Square Singapore 049178 Email: careers@fullertonhotel.com