PT Swisstime Perkasa Internasional
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Time
International a leading retail and wholesale group of luxury watches and
jewelry products is currently offering a promising carrier opportunity
to a dynamic individual who can impact our growing operation. We are
currently seeking a qualified and highly motivated professional for the
following position:
Customer Service Jawa Barat - Bandung
Responsibilities:
Service Ability:
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Customer oriented
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To be able handling complain from customer and solve it with customer satisfaction
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To maintain cleanliness customer service area
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To maintain product knowledge about the brands
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To influence and pursue customer to get their approval for proceed all repair needed
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To do upselling from all repairs
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To educate customer in term of how to maintenance their time piece to avoid miss handling and further complains
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To Inform watch ready for collection for all customer regularly
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To Follow up repairs pending for approval
Requirements:
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High understand about product knowledge
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Ability to approach customer and dealing with them
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Ability to handle variants of complain and solve it directly with customer orientation
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Achieve service center target
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Minimize complain and delay repair
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Office administration
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Computer skills
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Home Base: Bandung
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Attn: HRD
TIME INTERNATIONAL
Menara Sudirman 12A Floor,
Jl. Jend.Sudirman Kav.60, Jakarta 12190.
We regret only shortlisted candidates will be notified.
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