Jumat, 30 Agustus 2013

Customer Service

PT Swisstime Perkasa Internasional
..... URGENTLY REQUIRED .....
 
Time International a leading retail and wholesale group of luxury watches and jewelry products is currently offering a promising carrier opportunity to a dynamic individual who can impact our growing operation. We are currently seeking a qualified and highly motivated professional for the following position:

Customer Service
Jawa Barat - Bandung
Responsibilities:
Service Ability:
  • Customer oriented
  • To be able handling complain from customer and solve it with customer satisfaction
  • To maintain cleanliness customer service area
  • To maintain product knowledge about the brands
  • To influence and pursue customer to get their approval for proceed all repair needed
  • To do upselling from all repairs
  • To educate customer in term of how to maintenance their time piece to avoid miss handling and further complains
  • To Inform watch ready for collection for all customer regularly
  • To Follow up repairs pending for approval

Requirements:
  • High understand about product knowledge
  • Ability to approach customer and dealing with them
  • Ability to handle variants of complain and solve it directly with customer orientation
  • Achieve service center target
  • Minimize complain and delay repair
  • Office administration
  • Computer skills
  • Home Base: Bandung

Explore this opportunity further by sending in your resume with photo to:

recruitment@time.co.id

or
Attn: HRD
TIME INTERNATIONAL

Menara Sudirman 12A Floor,
Jl. Jend.Sudirman Kav.60, Jakarta 12190.
We regret only shortlisted candidates will be notified.


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