Scope International, a wholly owned subsidiary of Standard Chartered Plc., United Kingdom, is the first Global Shared Services Hub of an international bank in Malaysia.
Established in 2001, Scope International Malaysia is a strategic partner to the Standard Chartered Bank through the provision of a wide range of services from software and systems development, wholesale and consumer banking operations, as well as I.T. and Helpdesk services in over 70 countries worldwide. The company’s International Software Centre Malaysia (ISCM) is the largest software development centre in Malaysia. An MSC-status company, Scope International Malaysia currently employs over 2,200 staff.
Standard Chartered Plc., listed on both London and Hong Kong stock exchanges, ranks among the top 25 companies in the FTSE-100 by market capitalisation. The London-headquartered Group employs 75,000 people comprising 125 nationalities with branches in over 70 countries and has operated for over 150 years in some of the world’s most dynamic markets in Asia, Africa and the Middle East. The Standard Chartered Group’s Global Shared Services Centres (GSSC) are located in Malaysia, India and China
Kuala Lumpur (Malaysia)
Application Support and day to day Management of the PSS Team ensuring there is sufficient cover for the shifts, that all tickets are logged and progressed in line with the OLA/SLA’s and that all staff adhere to the relevant policies and procedures. The role also covers but is not limited to the creation of the relevant MIS information from Remedy for incidents and changes along with any identified KPI’s that need to be managed and monitored. Proactive monitoring of training requirements for both staff and users as well as actively monitoring processes and procedures to identify enhancements to improve efficiency and performance.
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Interested candidates are encouraged to apply online or e-mail your application to
KL-GSSC.Recruitment@my.standardchartered.com
Only short listed candidates will be notified.
All applications will be treated strictly private and confidential.
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