Costumer Service Section Head

PT Lippo Cikarang Tbk

..... URGENTLY REQUIRED ..... Costumer Service Section Head (Jawa Barat) Responsibilities: Supervise and coordinate all activities in customer service section Communicate with other departments to resolve problems and expedite work Resolve complaints and answer questions from customers/ residents regarding services and procedures in Lippo Cikarang Review and check work of subordinates such as reports, records, and applications to ensure accuracy and content as well as correct errors. Observe and evaluate the performances of customer service staffs Identify and implement strategies to improve quality of service, productivity and profitability Oversee the achievement and maintenance of agreed customer service levels and standards Plan, prioritize and delegate work tasks to ensure proper functioning of the department Requirements: Male/Female age max 40 years old Bachelor degree from any major Min Supervisor specializing in Costumer Service/ Tenant Relation Proficient in Bahasa, English and MS Office Effective communication, presentation and negotiation skills Self motivated, excellent communication and problem solving skills with ability to work under pressure. Willing to be located in Lippo Cikarang, Bekasi Interested candidates should submit application Letter, copy of academic Transcript & Certificate, Curriculum Vitae, Copy of ID and current photograph to: Human Resource and Service Division Easton Commercial Centre Jl Gunung Panderman Kav 05, Lippo Cikarang, Bekasi 17550 Or send through email to: ikoh@lippo-cikarang.com Only short listed candidates shall receive further notification.